Complaints

In the event of a complaint, you must always enclose the relevant ticket number for the journey in question. The complaint should reach us no later than 14 days after the journey in question. Please fill out the form below and we will follow up your matter as soon as possible.

Please be brief in your description:

Name: *
C/o
Address: *
Postal code: *
City: *
Ticket number: *
Stretch: *
E-mail: *
Phone: *
Description *
* Obligatory information