Customer Support

Welcome To Customer support

Here you will find our contact information and opening hours. 

We continuously work to improve operation to make sure that our travelers stay satisfied with Ybuss and our bus trips. We willingly accept your views right here.

You will also find useful information about your trip in our travel terms and contact information to our retailers.

When you have lost something onboard Ybuss, you can contact our partner Bussgods in Sundsvall, hittegods.sundsvall@bussgods.se or +46 76 792 32 17  mon-fri 9.30 am-11.30 am. For more information about lost property, please go to our travel terms.

In the event of a complaint, please fill out our complaint form on ybuss.se (desktop version) .

Ybuss Customer Support

Phone 0771-33 44 44
Monday – Friday 08.00-19.00
Saturday 09.00-16.00
Sunday 09.00-18.00
Mail weekdays info@ybuss.se

We reserve the right to change our opening hours during holiday periods.

Privacy Policy

Ybuss is fully committed to protecting your individual rights and keeping your personal data safe. In our Privacy Policy we describe the collection, usage, storage and sharing practices of personal data. You can read more abour our privacy policy on Dataskyddspolicy